Privacy Policy

StoreFAQ is maintained by StoreWare, the same team behind popular software products and solutions such as StoreSEO, BetterDocs serving over 5 million happy users. The privacy of StoreFAQ users is important to us. This Privacy Policy explains in detail what we do with the personal information that you provide when you install and use the StoreFAQ app for your store.

Data Collected By StoreFAQ

When you install the StoreFAQ app on your store, we can collect the following information:

  • Name, email, URL, domain of your store
  • Shop ID, Scope & Access token of your store
  • Product view of Online Store

However, this information is kept confidential and is only used to improve your experience with our services. We do not share or sell information about your products, customers, or store data.  We have also implemented appropriate security measures against loss, abuse, or alteration to protect the information that we collect from you through the StoreFAQ app and our website.

You retain the right to ask for a report of the personal information we have on you. You may also request that we erase any of the said data we have about you, with the exception of any information we are required to maintain for administrative, legal, or security reasons.

Ownership Of Information

StoreFAQ owns any and all communications received by the company, including (but not limited to) emails and comments. We reserve the right to use these for editorial or technical improvements at our discretion, with no obligation to compensate the sender of the communications.

If you leave a comment, the comment and its metadata are retained indefinitely by StoreFAQ. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Third-Party Websites 

Articles on this website, including (but not limited to) blog posts, documentation, and videos may link to third-party websites. These websites may have their own Privacy Policy in place. In these cases, StoreFAQ is not responsible for the data collected by third parties nor are we responsible for the cookies they may use. 

Comments And Contact Forms

We can collect information such as your name, email address, and other required information mentioned in the forms when you make a comment on our website or fill out any contact forms through the StoreFAQ website or app. We will not disclose or sell your information; it is necessary for us to better your experience with our services.

By leaving comments and filling up our contact forms you consent to sharing this information with us and allowing us to store these data. 

By using StoreFAQ, you confirm that you are at least the age of majority in your area of residence and that you have consented to your Privacy Policy and Terms & Conditions.