StoreFAQ is a Shopify FAQ builder solution with which you can help reduce your support tickets and boost your sales by providing instant customer support. In this documentation, we will show you how to embed FAQ groups on specific pages on Shopify using StoreFAQ.

How To Embed FAQ Groups On Specific Pages On Shopify Using StoreFAQ? #

First, you have to install StoreFAQ Shopify app. So, find and install the app from the ‘Apps’ option in your Shopify admin dashboard. Then, follow these steps:

Step 1: Navigate to the ‘Settings’ Tab On StoreFAQ #

Once you have installed StoreFAQ, go to the app’s dashboard. Now, navigate to the ‘Settings’ tab from the left side panel. You will then find two options: General Settings and AI Autowrite. Select the ‘General Settings’ option.

Step 2: Click On The ‘Add FAQ Block To Pages’ Button #

Now, you will have the option to add FAQ blocks to pages. Click on the ‘Add FAQ blocks to pages’ button in General Settings for this.

Step 3: Add StoreFAQ Block To Your Desired Page #

You will then be taken to ‘Online Store’ → ‘Themes’ → ‘Customize.’ Here, click ‘Add Block’ from the page template and search for ‘StoreFAQ Block’ by BetterDocs. Select that, and your FAQ section will automatically be added to your desired page.

Alternatively, you can embed ‘StoreFAQ Block’ by clicking the ‘+’ button. You will find this button in the left side panel and both at the bottom and between the blocks. When you are satisfied with everything, save all the changes you have made. So, click on the ‘Save’ button once you are done.

Step 4: Add A Specific FAQ Group To Your Desired Page #

If you want to add a specific FAQ block to a specific page, you have to navigate to the ‘FAQs’ option under StoreFAQ from the left side panel. Then click on the ‘More options’ button beside your desired FAQ group. Then, you can either choose to show it on all products or pages (by default) or choose a specific page or product.

This is how easily you can embed FAQ groups on specific pages on Shopify using StoreFAQ Shopify app. Need assistance? Feel free to reach out to our dedicated support team for any type of queries.