v3.7.2
Improvements
- Sidekick save results — changes made through Sidekick now confirm successfully after saving.
- Full FAQ content for Sidekick — get complete FAQ content in a single request for translations and rewrites.
- Multilingual AI Chatbot — replies now follow the customer’s language.
- Theme editor tracking — theme editor views are no longer counted as billable FAQ page views.
Issues & Bug Fixes
- Fixed ask tab submission when questions are confirmed even when notification emails fail.
- Fixed instant Answer navigation when deep links now open and highlight the correct section.
- Fixed the Dashboard action now highlights the Live Chat card.
- Fixed Sidekick privacy — feedback submitter names are no longer returned.
- Some minor bug fixes
v3.7.1
New Features
- StoreFAQ in Shopify Sidekick — ask about your FAQs, settings, products, and plan in plain language.
- Added FAQ create and edit actions, translation support from Sidekick with direct access to the relevant FAQ.
- Added the StoreFAQ version to the Shopify admin footer.
Improvements
- Improved FAQ search to match individual terms across FAQ questions, answers, and group names.
- Improved FAQ create and edit actions for better discoverability from Sidekick.
Issues & Bug Fixes
- Fixed FAQ search returning no results when merchants used natural-language questions.
- Fixed empty FAQ groups being incorrectly reported as unavailable.
- Fixed intent values being incorrectly handled when opening the FAQ editor.
- Some minor bug fixes
v3.7.0
Improvements
- Improved Shopify token management and authentication reliability.
- Updated Shopify API to version 2026-07.
Issues & Bug Fixes
- Fixed expiring-token migration and retry handling.
- Fixed minor authentication-related issues.
- Some minor bug fixes
v3.6.9
Improvements
- Performance and maintenance updates
Issues & Bug Fixes
- Some minor bug fixes
v3.6.8
Improvements
- Newly created FAQ groups now stay at the top of the list
Issues & Bug Fixes
- Fixed FAQ groups reshuffling when filtering the list
- Some minor bug fixes
v3.6.7
Improvements
- Dashboard app recommendations now update without an app update
Issues & Bug Fixes
- Fixed usage charges missing from billing records
- Some minor bug fixes
v3.6.6
Issues & Bug Fixes
- Some minor bug fixes
v3.6.5
Issues & Bug Fixes
- Fixed a crash when editing translated FAQ titles in the design editor
- Some minor bug fixes
v3.6.4
Improvements
- Dashboard app recommendation updates
Issues & Bug Fixes
- Some minor bug fixes
v3.6.3
Improvements
- Improved dashboard app recommendations display on mobile
Issues & Bug Fixes
- Some minor bug fixes
v3.6.2
Improvements
- Upgraded to Shopify’s latest API
Issues & Bug Fixes
- Fixed the storefront FAQ page not showing the visitor’s selected language
- Some minor bug fixes
v3.6.1
Issues & Bug Fixes
- Fixed Live Chat showing as inactive on the dashboard
- Fixed icon removal in Instant Answer design settings
- Fixed AI bot toggle showing the wrong state in the agent inbox
- Some minor bug fixes
v3.6.0
Improvements
- Rebuilt on Shopify’s latest app platform for better speed and reliability
Issues & Bug Fixes
- Some minor bug fixes
v3.5.1
Improvements
- Design menu revamp
- More accurate FAQ view analytics
- Message shortcuts improvements
Issues & Bug Fixes
- Some minor bug fixes
v3.5.0
New Features
- AI Chatbot for the Instant Answer widget
- Chatbot learns from your FAQs, products, pages, collections & blogs
- Auto-reply in Live Chat with human handover
- Custom chatbot instructions & content controls
Improvements
- Sync History screen for chatbot content
Issues & Bug Fixes
- Some minor bug fixes
v3.4.5
Improvements
- Faster app navigation
- Smoother page loading
Issues & Bug Fixes
- Some minor bug fixes
v3.4.4
New Features
- Guided onboarding setup
Improvements
- App status cards on dashboard
- Mobile support for Live Chat
- AI Autowrite in FAQ editor
Issues & Bug Fixes
- Some minor bug fixes
v3.4.3
New Features
- Message Shortcuts for Live Chat
- Send chat transcript via email
Improvements
- Auto-applied plan coupons at checkout
Issues & Bug Fixes
- Coupon checkout issue fixed
- Some minor bug fixes
v3.4.2
New Features
- File attachments in Live Chat
- Emoji picker in chat
Improvements
- Better file upload error messages
Issues & Bug Fixes
- Chat window layout fixes
- Some minor bug fixes
v3.4.1
New Features
- Multi-language FAQ import & export
Improvements
- Dashboard & FAQ performance boost
Issues & Bug Fixes
- Some minor bug fixes
v3.4.0
New Features
- Live Chat
- Chat management from Shopify admin
- Chat design customization
Improvements
- Guest chat support
Issues & Bug Fixes
- Some minor bug fixes
v3.3.0
New Features
- StoreFAQ branding toggle
Improvements
- Mobile FAQ display improvements
Issues & Bug Fixes
- Fixed duplicate FAQ block design conflict
- Some minor bug fixes
v3.2.0
New Features & Improvements
- Localization & Search
- Added multi-language support across the app
- Improved article search with search support in article queries
- Integrations & Billing
- Added FluentCRM integration with subscription event support
- Enabled usage-based charge activation via cron for automated billing
v3.1.0
New Features & Improvements
- Subscription System
- Introduced a dedicated Subscription UI for managing plans
- Added subscription checkout flow
- Implemented flexible pricing plans
- Added coupon support for discounts during checkout
v3.0.0
New Features & Improvements
- Instant Answer feature added for StoreFAQ app
- FAQ view form Instant Answer App
- Search FAQ from Instant Answer App
- Customise Instant Answer App
- Instant Answer initial Api caching
- All pages’ individual FAQ support added
- API version upgraded to the latest 2025-04
Issues & Bug Fixes
- FAQ schema bug fix
v2.1.2
New Features
- FAQ schema
Issues & Bug Fixes
- Some minor bug fixes
v2.1.1
Improvements
- User-interactions cards added
- Build for Shopify feedback
Issues & Bug Fixes
- Polaris CSS load issue
- Some minor bug fixes
v2.1.0
Improvements
- Build for Shopify feedbacks
- Settings page revamp
Issues & Bug Fixes
- Collection not showing in app block fixed
- Some minor bug fixes
v2.0.1
Improvements
- Replaced the custom color picker with Shopify’s Color Picker component
- Updated the Settings page by adding a Top Bar with Tabs, replacing the legacy sidebar
- Made the Design Editor responsive
Issues & Bug Fixes
- Fixed spacing issues in the Settings page tabs
- Resolved form reset issues with the Contextual Save Bar
v2.0.0
Upgrades & Updates
- Upgraded Polaris to the latest version
- Updated Shopify API version
- Updated App Bridge to the latest version
Improvements
- Migrated Shopify API integration from REST to GraphQL
- Redesigned the Design page to use App Bridge’s latest full-screen modal instead of a separate route
- Implemented Contextual Save Bar following Shopify’s latest guidelines
- Refactored and improved Import/Export functionalities
- Enhanced product search and autocomplete using Shopify’s APIs
- Added support to display FAQ Groups on individual collection pages
- Implemented multilingual slug generation
- Enabled scroll-to-active functionality for FAQ items
Issues & Bug Fixes
- Fixed incorrect date range display in dashboard statistics
- Resolved modal state issue after FAQ creation in the edit page
- Corrected FAQ list page filtering
- Fixed issues with FAQ group image deletion and updating
v1.1.1
Improvements
- Theme App Extension structural improvement
Issues & Bug Fixes
- Mobile Responsive and APP Block support
- Some minor bug fixes
v1.1.0
Features
- FAQ group drag & drop
Improvements
- Product search
- Ability to search and Select Product collection from FAQ Group edit
- Show specific FAQ group to Custom Product collection pages
Upgrade
- Shopify API version upgrade ~
2024-04 - Shopify Polaris version upgrade ~
13.3.0
